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What are the total, on hold, and transferable balance?
Last updated on May 17, 2022
Total balance
The total balance is the amount you received from all transactions after deducted fees.
On hold
The balance on hold is the amount that Omise, by default, holds for a certain period after the transaction is made. This allows a window for chargebacks or refunds that may occur.
For Singapore, funds are kept on hold for 1 days for cards payment and PayNow, and 5 days for Alipay+.
Transferable balance
The transferable balance is the amount that can be transfered to your bank account.
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