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How do I enable the live account?

Last updated on March 17, 2025

By default, all accounts have access to our test mode. Submit a few documents online for approval to get a live account and receive actual transactions.

enable live account

Pre-requisites:

  • An Omise account with a verified email
  • A website that is ready and available online
  • Communication of the refund policy to the customer in one of the following locations on your website:
    term and condition
    • In the sequence of pages before final checkout, with a click to accept or other acknowledgement button, checkbox, or location for an electronic signature or
    • On the checkout screen, near the submit or click to accept button.
      Note: The disclosure must not be solely on a link to a separate web page.
      Source: Card Acceptance Guidelines for Visa Merchants
  • A copy of your registration documents ready for upload - in PDF, JPG, or PNG format. See below for a detailed list.

Required documents

  • A copy of your bank passbook or a copy of your cash card (photos are accepted). For those who do not have a passbook or cash card, please provide a screenshot of the online account showing the account name and account number.

  • Permits/licenses for businesses in financial products, travel products, alcoholic beverages, rice grains, etc.

If you are a sole proprietor, please submit a document that allows you to verify your identity (e.g., Driver's license, insurance card, etc.).

  • Name, address, and date of birth are required.

    • Notation on the Act on Specified Commercial Transactions (including payment information such as payment method and refund policy)
    • A description page for products and services to be settled

Your registration will be reviewed, and we will contact you within 15 business days. Please note that we may contact you if more information is required or if your registration is incomplete.

When uploading documents, click "Save" to save a copy of your application to be completed later. Our KYC team will only begin the review process once all the required documents have been uploaded and the application has been "submitted".

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