By default, all accounts have access to our test mode. To get a live account and receive actual transactions, a few documents must be submitted online for approval.

Pre-requisites:

• An Omise account with a verified email
• A website that is ready and available online
• Communication of the refund policy to the customer in one of the following locations on your website:
  
  • In the sequence of pages before final checkout, with a click to accept or other acknowledgement button, checkbox, or location for an electronic signature, or
    
  • On the checkout screen, near the submit or click to accept button.
    Note: The disclosure must not be solely on a link to a separate web page.
    Source: Card Acceptance Guidelines for Visa Merchants
    
• A copy of your registration documents ready for upload - in PDF, JPG, or PNG format. See below for a detailed list.

Required documents:

1. Latest full company’s registration documents
2. Front page of your Bank Statement
3. Additional Permits/Licenses (based on business categories)
   
4. Directors
   • Proof of identity (NRIC / Passport for foreigner)
   • Proof of address
     
5. Ultimate Beneficial Owners (For shareholders who hold more than 25% of the company’s shares)
   
   • Proof of identity (NRIC / Passport for foreigner)
   • Proof of address
6. Photo of retail (3 interior with product/services & 3 exterior with company logo)
7. Bank Form (to be advised after application submitted)

Steps:

1. Sign-in to your account and click on the Live dashboard tab
   
2. Fill in the form and submit it for approval.